{"id":547,"date":"2009-09-25T11:54:03","date_gmt":"2009-09-25T18:54:03","guid":{"rendered":"http:\/\/blog.cosaint.net\/?p=547"},"modified":"2009-09-25T11:54:03","modified_gmt":"2009-09-25T18:54:03","slug":"training-and","status":"publish","type":"post","link":"https:\/\/www.empowerelearning.com\/blog\/training-and\/","title":{"rendered":"Training and &#8230;"},"content":{"rendered":"<p><img decoding=\"async\" src=\"https:\/\/www.empowerbpo.com\/blog\/wp-content\/uploads\/2009\/09\/books.gif\" alt=\"books\" title=\"books\" width=\"150\" height=\"150\" class=\"alignleft size-full wp-image-557\" srcset=\"https:\/\/www.empowerelearning.com\/blog\/wp-content\/uploads\/2009\/09\/books.gif 150w, https:\/\/www.empowerelearning.com\/blog\/wp-content\/uploads\/2009\/09\/books-100x100.gif 100w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>Browsing around some blogs referenced on Twitter (see &#8230; it really is useful for something!), I came across a blog run by a gentleman called Dave Ferguson.<br clear=all><\/p>\n<p>In the <a href=\"http:\/\/www.daveswhiteboard.com\/about-dave\" target=\"_blank\" rel=\"nofollow noopener\">blog&#8217;s &#8220;about&#8221; page<\/a>, he writes:<\/p>\n<blockquote><p>\n&#8230; training deals only with skill-knowledge gaps, and those aren\u2019t the only possible barriers to performance. Sometimes people know how to do their jobs, but still aren\u2019t producing results. Success might depends on factors like:<\/p>\n<ul>\n<li>Information essential to the task\n<li>Standards for how to do the job\n<li>Feedback on how well they\u2019re doing\n<li>Tools and materials\n<li>Time to do the job right\n<li>Incentives for good performance\n<\/ul>\n<\/blockquote>\n<p><!--more--><\/p>\n<p>I&#8217;m not going to argue with any of those points. I think Dave&#8217;s summed up very nicely many of the issues that we face when trying to change behavior patterns in the workplace &#8211; information security being only one such pattern.<\/p>\n<p>But, I think it&#8217;s useful to divide this list into 3 categories:<\/p>\n<p><b>1. Information<\/b><\/p>\n<ul>\n<li>Training to deal with skill-knowledge gaps\n<li>Information essential to the task\n<li>Standards for how to do the job\n<\/ul>\n<p><b>2. Enablement<\/b><\/p>\n<ul>\n<li>Tools and materials\n<li>Time to do the job right\n<\/ul>\n<p><b>3. Encouragement<\/b><\/p>\n<ul>\n<li>Feedback on how well they\u2019re doing\n<li>Incentives for good performance\n<\/ul>\n<p>The best way to address these requirements is going to depend on the specific nature and needs of each organization, and I&#8217;m only going to comment in any detail on the first category &#8211; Information &#8211; as it applies to security awareness training. But I could see how:<\/p>\n<ul>\n<li>A small organization based in one place might run a series of talks about information security during monthly staff meetings, and might have a designated place in the office where security policies, procedures, and standards are kept.<br \/>&nbsp;<\/li>\n<li>A large organization based in many places might use a web-based training portal that also stores policy, procedure and standard documents for ready access by staff as they need them.<br \/>&nbsp;<\/li>\n<\/ul>\n<p>Regardless of how you decide to set up your security awareness program, the 3 categories listed above should be a useful checklist for you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Browsing around some blogs referenced on Twitter (see &#8230; it really is useful for something!), I came across a blog run by a gentleman called Dave Ferguson. In the blog&#8217;s &#8220;about&#8221; page, he writes: &#8230; training deals only with skill-knowledge gaps, and those aren\u2019t the only possible barriers to performance. Sometimes people know how to [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5],"tags":[],"class_list":["post-547","post","type-post","status-publish","format-standard","hentry","category-education"],"_links":{"self":[{"href":"https:\/\/www.empowerelearning.com\/blog\/wp-json\/wp\/v2\/posts\/547","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.empowerelearning.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.empowerelearning.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.empowerelearning.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.empowerelearning.com\/blog\/wp-json\/wp\/v2\/comments?post=547"}],"version-history":[{"count":0,"href":"https:\/\/www.empowerelearning.com\/blog\/wp-json\/wp\/v2\/posts\/547\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.empowerelearning.com\/blog\/wp-json\/wp\/v2\/media?parent=547"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.empowerelearning.com\/blog\/wp-json\/wp\/v2\/categories?post=547"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.empowerelearning.com\/blog\/wp-json\/wp\/v2\/tags?post=547"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}