Empowering Healthcare Staff: Patient Rights Online Training for Professionals

Enhance Patient Care and Compliance: Equip Your Staff with Essential Knowledge About Patient Rights with emPower’s patient rights online training.

The Joint Commission

Our Client

What is Patient Rights online training

The primary objective of patient rights online training is to educate both patients and healthcare personnel about the intricacies of patient rights and patient responsibilities. This knowledge serves as a foundation for fostering a collaborative and empathetic approach to healthcare.

To begin, the course explores the four distinct models that define the relationships between healthcare facilities and patients. Understanding these models provides valuable insights into how patient care can be tailored to meet individual needs.

The subsequent module delves into patient rights. Participants will gain a thorough understanding of the rights afforded to patients, including their right to access medical records and obtain requested copies for informed decision-making.

Transitioning to the responsibilities of patients, the course emphasizes the role they play in maintaining their rights and contributing to their overall healthcare experience.

Additionally, the patient rights online training addresses non-available rights, dispelling common misconceptions and shedding light on prevalent myths surrounding patient rights.

Course Description

CategoryThe Joint Commission
Course NamePatients Right
Duration30 mins
Certificate IncludedYes
Languages English
Course TypeInteractive online training
FormatLM-light, SCORM 1.2
Supported DevicesDesktop/Laptop, Tablet, Phone
Last UpdatedJune 30, 2021

What you’ll learn

  • Four Models of Healthcare Facility-Patient Relationships
  • Patient Rights in the US:
    • Right to Access Medical Records
    • Right to Transfer
  • Patient Responsibilities in Maintaining Their Rights
  • Non-Available Rights
  • Dispelling Myths About Patient Rights
  • Handling Exceptional Situations


  1. Introduction to Patient rights online training
  2. Current models of patient rights
  3. Patient rights in the USA
  4. Right to be treated with respect
  5. Right to obtain medical records
  6. Right to privacy of medical records
  7. Right to make a treatment choice
  8. Right to informed consent
  9. Right to refuse treatment
  10. Right to make decisions about end-of-life care
  11. Right to get transfer
  12. Right to expect proper communication to referring physician
  13. Right to additional resources
  14. Right to know appointment details
  15. Patient responsibilities
  16. Maintaining healthy habits
  17. Being respectful to provider
  18. Being honest with provider
  19. Complying with treatment plan
  20. Preparing for emergencies
  21. Reading behind the headlines
  22. Making decisions responsibly 
  23. Understanding prescription drugs and their possible effects
  24. Meeting financial obligations
  25. Reporting fraud and wrongdoing
  26. Avoiding putting others at risk
  27. Non-available rights
  28. Myths about patient rights
  29. Exceptional situations

Who Should Attend?

  • Healthcare Providers
  • Administrative and Support Staff
  • Patient Advocates
  • Compliance Officers
  • All Staff

Why emPower

100s of customers

  • 14+ Years of experience in working with small to large businesses from different industries
  • 95% customer retention

Customer Experience

  • 24x7 dedicated support and toll free number
  • 99%+ guaranteed uptime

Extremely Cost-effective

  • As low as $0.99/user/yr
  • We will match or better the price of your current LMS

Effective Courses

  • Each course is 20-40 min long to ensure engagement with quizzes and certificate
  • SCORM 1.2 Compliant


  • No setup costs
  • We deploy your customized solution in less than 48 hours

Our Achievements

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Individual Users

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Patient rights and education refer to the legal and ethical entitlements of patients to receive respectful, informed, and quality healthcare, coupled with the dissemination of knowledge to empower patients in making informed healthcare decisions.

Patient responsibilities typically include three main types:

  1. Self-Management: Patients are responsible for managing their health, adhering to prescribed treatments, and following medical advice.
  2. Communication: Patients should communicate openly and honestly with healthcare providers, sharing relevant information about their health.
  3. Collaboration: Patients should actively participate in decisions about their care and work collaboratively with healthcare teams to achieve the best outcomes

The purpose of patient education is to empower individuals with knowledge and skills to make informed healthcare decisions, manage their health effectively, prevent illness, and actively participate in their own care, ultimately improving health outcomes.